Practice Info
Arizona Pulmonary Specialists, Ltd. is a multi-specialty private practice with offices in Phoenix and Scottsdale, Arizona, and a presence at multiple hospitals in the area. Our physicians and staff are dedicated to providing the highest quality care of care to patients with lung and infectious diseases. Should you have any questions or problems with the care you receive, our billing policies, or anything else, please contact Vicki Berk Farmer, Practice Administrator, at (602) 261-7830.

OFFICE POLICIES
Locations & Hours Our practice has two locations to serve you. However, most doctors practice from a specific office.
The locations are:

Phoenix Office:
3330 N. 2nd St. Ste. 300
Phoenix AZ 85012
Telephone: 602 274-7195
Hours: 8:00 am to 5:00 pm
(Phones are answered from 8 am to 5 pm)
Fax: 602 274-7097
For a list of physicians at this location, click here
For directions or a map of this location, click here
  Scottsdale Office
9700 N. 91st Street, Suite A200
Scottsdale AZ 85258
Telephone: 480 614-2000
(Phones are answered from 9-12, 1-4:30)
Fax: 480 614-1751
For a list of physicians at this location, click here.
For directions or a map of this location, click here.
     
Infectious Disease Division
@ Phoenix location:
3330 N. 2nd St. Ste. 300
Phoenix AZ 85012
Telephone: 602 443.0184
Fax: 602 443-0187
For a list of our Infectious Disease Physicians, click here.
  Pulmonary Hypertension Clinic
@ Phoenix location:
3330 N. 2nd St. Ste. 300
Phoenix AZ 85012
Telephone: 602 443.0184
Fax: 602 443-0187
For a list of our Pulmonary Hypertension Physicians, click here.

Appointment and Cancellation Policy
Patients are seen by appointment only. To request an appointment, please contact us at (602) 274-7195 (Phoenix Office) or (480)614-2000 (Scottsdale Office). If you need to cancel or reschedule your appointment, please give us as much notice as possible, but no less than 48 hours. When you schedule an appointment with one of our physicians, that time is reserved for YOU. When you fail to show, or cancel at the last minute, it is not only a financial loss to the practice, but it is a time slot we could have given to another patient, perhaps someone who was sick and needed to be seen. For this reason, we may charge a fee of $50 for appointments missed or cancelled with less than 24 hours notice.
If you are a new patient to our practice, we welcome you. Please bring any chest x-rays (actual film or disk, not just the report), CT scans, lab work or any other pertinent testing to your first appointment. This will ensure that your physician will have the most complete information possible and prevent duplication of any testing.*
Refills and After Hours Calls
If you have a life-threatening issue, please call 911. Calls of a non-urgent nature should be made during normal business hours. If you are an existing patient and you are sick, please call our office as early as possible. We will make every effort to accommodate you.

The covering physician cannot always respond promptly, and is unable to handle many matters over the phone.

For refills of prescriptions prescribed by our physicians, please have your pharmacy contact us by phone or fax. Allow 2 business days for your request to be filled. Please note: the doctor on call will not authorize refills at night or on the weekend. Plan carefully to ensure an adequate supply.
Financial Policy
Please bring your insurance card to each visit. If your insurance changes, please confirm that we are contracted with your new plan.

If your insurance requires a copayment for office services, it is due at the time of service. For your convenience, we accept cash, checks, and credit cards (Mastercard, VISA, American Express and Discover). If you do not make your copayment at the time of service, we reserve the right to assess a $25 administrative fee to cover the costs of billing your copayment. Any other amounts due from you after insurance will be billed and are due within 30 days. For additional information, please contact our billing office at (602) 261-7830.

If your insurance requires an authorization or referral, it is YOUR responsibility to be aware of this and to obtain the referral from your primary care physician. If no referral has been received 48 hours prior to your appt, your appointment may be rescheduled.
Insurance List
This is a general list. Not all providers are in all plans, so please be specific about your insurance when making your appointment. For further information, or if your plan does not appear on this list, please call our billing office at (602) 261-7830.
  • Aetna*
  • AHCCCS*
  • Arizona Foundation for Medical Care
  • APIPA*
  • Beech Street
  • Blue Cross Blue Shield of Arizona
  • CCN
  • CIGNA
  • Cofinity
  • Coventry
  • First Health
  • Health Net
  • Humana
  • Medicare
  • Mercy Care Plan*
  • Pacificare/Secure Horizons
  • PHCS
  • SCAN Health Plan*
  • TriCare
  • United Health Care

* indicates referral required
Privacy Policy
To our patients This notice describes how health information about you (as a patient of this practice) may be used and disclosed, and how you can get access to your health information. This is required by the Privacy Regulations created as a result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). If you have any questions regarding this notice or our health information privacy policies, please contact our Privacy Officer at (602) 261-7830. Our commitment to your privacy Our practice is dedicated to maintaining the privacy of your health information. We are required by law to maintain the confidentiality of your health information. We realize that these laws are complicated, but we must provide you with the following important information: Use and disclosure of your health information in certain special circumstances.

The following circumstances may require us to use or disclose your health information:
  • To public health authorities and health oversight agencies that are authorized by law to collect information.
  • Lawsuits and similar proceedings in response to a court or administrative order.
  • If required to do so by a law enforcement official.
  • When necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. We will only make disclosures to a person or organization able to help prevent the threat.
  • If you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities.
  • To federal officials for intelligence and national security activities authorized by law.
  • To correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official.
  • For Workers Compensation and similar programs.

Your rights regarding your health information
  • Communications. You can request that our practice communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work. We will accommodate reasonable requests.
  • You can request a restriction in our use or disclosure of your health information for treatment, payment, or health care operations. Additionally, you have the right to request that we restrict our disclosure of your health information to only certain individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you.
  • You have the right to inspect and obtain a copy of the health information that may be used to make decisions about you, including patient medical records and billing records, but not including psychotherapy notes. You must submit your request in writing to the Medical Records Department at Arizona Pulmonary Specialists, Ltd., at the office address. You may call the office for more information.
  • You may ask us to amend your health information if you believe it is incorrect or incomplete, and as long as the information is kept by or for our practice. To request an amendment, your request must be made in writing and submitted to Arizona Pulmonary Specialists, Ltd., at the office address. You must provide us with a reason that supports your request for amendment.
  • Right to a copy of this notice. You are entitled to receive a copy of this Notice of Privacy Practices. You may ask us to give you a copy of this Notice at any time. To obtain a copy of this notice, contact our front desk receptionist.
  • Right to file a complaint. If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. To file a complaint with our practice, contact the Privacy Officer at Arizona Pulmonary Specialists, Ltd. at the practice address. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
  • Right to provide an authorization for other uses and disclosures. Our practice will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law.

Our Management Team
Vicki Berk Farmer
Practice Administrator

Phoenix Office
Shelley Munnery
Office Manager
  Scottsdale Office
Nancy Hudson, RN, BSN
Clinical Nurse Manager